AI Smart Customer Service

Omni -channel chat, multi -language automatic translation, fast recovery to improve efficiency, corporate proprietary knowledge retrieval

Quick Reply + AI Multi-language Translation Enhances Experience

The most convenient customer support

Chat robot+real -time chat+inbox = all installed in a box, is a digital hub for your product and customer service transformation

Collect customer information and divert

Combined with the automation process, automatically collect customer information, and send it to the appropriate team members to obtain further help to assist in diversion

Information Collection|Unique Customer Service Skills
AI Customer Service Autonomous Retrieval|Self-Learning Customer Service System

Enterprise proprietary knowledge search

Model training based on enterprise know-how improves search, extraction and understanding capabilities, and brings customers a warm service experience

Session Insight and extensions

Accurately identify potential customer needs and optimize sales processes and customer service by "listening" to customer communications

Conversation Insights|Boost Customer Service English Proficiency, Essential for Independent Sites